Customer feedback, Platinum Print, Harrogate

Customer Feedback

"PlatinumHPL have a huge range of competitively priced services which are forward thinking and unique. We are treated as individuals and never made to simply feel like ‘just another client’. The team are approachable, friendly, creative and extremely supportive."
 "I just wanted to say a huge thank you to you and your team, for the design work you’ve done for us this week. The speed and quality of the design is fantastic and your team’s patience is endless. Thank you again and we’ll definitely be back!"
“PlatinumHPL have been a key supplier to us for many years and have always shown themselves to be extremely professional, forward thinking and most importantly, a reliable supplier. I have absolutely no hesitation in recommending their services to other companies.”
“Leeds Rhino’s have been working with PlatinumHPL for over 6 years now. Print and direct mail under one roof ensures the whole process is both efficient and professional and cost effective, this also ensures we have reduced turnaround times to the absolute minimum. Their service is excellent, backed up by people with knowledge and a true understanding of our requirement from sales and estimating right though to delivery.”
“PlatinumHPL has been a print/mailing partner with YCR for many years. There is no doubt that their innovative services and close attention to detail has played a significant role in the marketing of our organisation/charity.”
“Over the years, we have used PlatinumHPL's print and mailing services on many campaigns. We have always found them to be reliable, cost effective, trustworthy and a very friendly company to deal with. I am always keen to ensure that I am getting the best all round service at a keen price and with PlatinumHPL, I believe I can’t really go much better. I have absolutely no hesitation in recommending them.”
“They are BRILLIANT! Steve Law has looked after the Grand’s printing needs for all the 16 years I have been here. He always does as he promises, never lets me down and will always go the extra mile. PlatinumHPL are as professional as it gets and VERY eco-friendly, not to mention Pantone accredited. In my view EVERYONE should use them as they are the BEST! I can’t speak highly enough about them.”
“I have been working with PlatinumHPL for years, and wouldn’t consider any other print supplier. When we started working with them, I was new to marketing and printing, so had no knowledge of it at all. PlatinumHPL supported me face to face and over the telephone, guiding me through each project, explaining everything to me, and letting me visit their facility to see what they do. The quality of the litho and digital print is second to none, especially as we have strict brand guidelines including Pantone colours, in which PlatinumHPL specialise. Their great design team has helped us out in the past, and the customer service they offer is exceptional – they are there at every stage of the process, and will be as hands on as necessary. We regularly put work out to tender, but PlatinumHPL’s prices are very competitive, and I know that their quality and service can not be matched.”
“Having dealt with PlatinumHPL for many years I have always found them extremely helpful, professional and very competitive, whilst supplying products of an extremely high quality and always when promised.”
“Our brochures have just been delivered. Customer delighted and impressed! Mega Brownie Points all round!!!”
“I have worked closely with PlatinumHPL for over 3 years, in that time I have received, quality design and print, excellent communication, innovative ideas, and the ability to meet tight deadlines, all this with fair pricing. Everything you need from a supplier! Highly recommended.”
“Yorkshire Wildlife Trust has developed a strong working relationship with PlatinumHPL founded on principles of high quality products and services, along with a commitment to the environment and excellent, personal service. The company has found innovative, cost-effective and environmentally-friendly solutions to many of the Trust’s needs going above and beyond expectations.”
“Just wanted to drop you a line to say how good I think the paper and print is on the new issue of EP that was delivered yesterday. Thanks for giving us such a great quality product at such a good price.”
“PlatinumHPL have looked after my print requirements for many years. I have always found them willing to help, knowledgeable and above all professional. Their very high level of quality mirrors ours and I am pleased to say that the partnership, we have with them, is excellent. I would have no hesitation in recommending them.”
“I cannot thank you enough for your professional assistance throughout the years. To receive prompt responses and realistic deadlines it is quite refreshing.”
“I have just overseen the launch of a new service and PlatinumHPL have played a pivotal part in making this a success. From my initial discussions onwards the attention to detail has been excellent. That combined with their creativity and efficiency has made working with the team a real pleasure. I have no hesitation in recommending them to others and will definitely use them in the future.”
“We have just had our mini brochure delivered and I would like to say how absolutely delighted we are. Thank you very much.”
“I just had to write to say a HUGE thank you. The banners arrived this afternoon and they are totally fabulous! They have way exceeded my expectations and I can not wait to show them off to the Eurovision District next Thursday……watch this space as they will all want one! I really appreciate the quality on this job and all your assistance.”
   "In this day and age price is obviously really important, but when timescales are tight and problems occur you suddenly appreciate the value of working with an organisation like PlatinumHPL."

For more information, please feel free to contact us on 01423 881158 or email us at sales@platinumhpl.co.uk.